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Community Policy

Acamp community guidelines.

Thiago Barbosa avatar
Written by Thiago Barbosa
Updated over 9 months ago

Welcome to the integrated community of Acamp and Stellplatz! Acamp, as a camping booking system, and Stellplatz App, an app for recommending, reviewing, and sharing camping pitches, work together to enhance your camping experience. This policy outlines the guidelines and expectations for our community members.

  • Account Registration and Data Use

    • Users can create a recommendation on Acamp Platform and the Stellplatz App.

    • Personal data shared on either platform will be protected under privacy policies.

  • Community Contributions

    • Members are encouraged to share their experiences, reviews, and photographs of camping pitches on Stellplatz App.

    • Contributions should be honest, respectful, and useful to other community members.

    • Intellectual property rights must be respected. As a member of the Acamp community, you are responsible for ensuring that any content you share, including reviews, photographs, and other materials, does not infringe on the intellectual property rights of others. Only share content that you own or have explicit permission to use. If you believe that content on Acamp violates your intellectual property rights or the rights of others, please notify us immediately at [email protected]. Acamp adheres to a strict policy of removing or disabling access to allegedly infringing content upon receiving a valid notification.

In accordance with the EU eCommerce Directive and other relevant laws, Acamp acts as a host provider and is not liable for user-generated content posted on our platform. However, upon notification of an alleged infringement, we are committed to acting promptly to remove or block access to the content in question. Acamp is not obligated to, and does not, actively monitor user content for potential infringements. Our role is to respond to clear notices of alleged infringement and take appropriate action in compliance with EU law.

  • We request the cooperation of our community members in upholding these policies and contributing to a respectful and legally compliant platform.

  • External Links

    • If a pitch has an associated website, a link can be provided for additional information.

    • We are not responsible for the content on external websites. Users follow these links at their own risk.

  • Moderation and Content Standards

    • All user-generated content is subject to review to ensure it meets community standards.

    • Content that is offensive, misleading, or violates the rights of others will be removed.

    • Users are encouraged to report any content that they find violates these standards. Report violations to [email protected].

  • Booking through Acamp

    • Bookings for pitches found on Stellplatz can be made through Acamp if the Host is an Acamp Host.

  • Dispute Resolution and Feedback

    • A host can request the removal of community-generated material about them, such as pictures or reviews, under certain circumstances, such as:

      a) Copyright infringement: If the host owns the copyright to a photograph posted without their permission, they can request its removal.

      b) Personal data: If the material contains personal data without consent or a legitimate basis for processing under the GDPR, the subject of that data may request its removal.

      c) Defamatory content: If the content is defamatory, the host may have grounds to request its removal, although this intersects with national laws on defamation and the right to freedom of expression.

      However, upon request, we can remove links and buttons.

    • Any disputes related to bookings or community interactions should be directed to [email protected].

    • We welcome feedback and suggestions for improving Acamp and the Stellplatz App.

  • Changes to the Policy

    • This policy may be updated to reflect new features, community feedback, or changes in legal requirements.

    • Members will be informed of significant changes to the policy.

By participating in the Acamp and Stellplatz community, members agree to adhere to these guidelines, fostering a positive and enriching environment for all camping enthusiasts.

Last Updated: 2024-01-29

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