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Reliability

Reliable listing information.

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Written by Vanja Eriksson
Updated over a week ago

Every Acamp experience is unique and each detail specific to a camping space, and a host. Since our community makes commitments based on these details, we have to be able to trust each other’s reliability—whether it be in timely communication, the condition of the home, or in the expectations we set.

Providing uninhabitable spaces

You should not provide spaces that lack the amenities provided in the Listing. List a bathroom when there is none etc.

Breaking commitments

Absent extenuating circumstances, you should not cancel after the deadline set in the relevant cancellation policy. You should also not fail to make check-in possible, fail to pay, or break the host’s house rules.

Being unresponsive

You should not have persistently and pervasively low ratings, be unresponsive during booking or throughout a stay.

Last Updated: 2024-01-29

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